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SDLC Partners Privacy Policy

We take the issue of privacy very seriously. We want to assure users of our Web site of the security, privacy and confidentiality that they expect from a premier real estate service. As technology evolves, we will continue to look for better ways to gather and use information in order to offer products and services that best meet your needs and to protect and safeguard information about you and your accounts. You may wish to review our On-Line Privacy Policy periodically for updates.

Information Collected

General
SDLC Partners provides services to clients and third party representatives of those clients.


E-Mail and Product Inquiry
Through use of a "Contact Us" e-mail link, we invites users of the Web site to send e-mail messages to SDLC Partners customer service so that service representatives may respond to inquiries regarding SDLC Partners or its products or services. SDLC Partners retains copies of these e-mail messages. The information provided by a user will only be used to respond to the user's inquiry and to provide better customer service.


Use of Cookies
A cookie is a small piece of information about an Internet session that may be created when a user accesses a Web site. Presently, the SDLC Partners Web site uses cookies to facilitate easier navigation within the site and provide a higher level of convenience for the user. The cookies used by SDLC Partners:
  • are written to the user's hard drive contain the user's user ID
  • do not contain any personal information regarding the user
  • do not retrieve any information from the user's personal computer
  • track only pages visited by the user within the SDLC Partners site


Use of Information Collected
SDLC Partners customer service staff use the information collected from users of its Web site to address the specific needs of those users and to provide better customer service. The information collected also is used to provide a record of communications between SDLC Partners and its Web site users and to comply with any applicable legal and/or regulatory requirements.


Access to Information Collected


Employees
Certain SDLC Partners service associates will be provided with a user's information in order to respond to that user's needs. Our employees are instructed to use strict standards of care in handling all customer information. SDLC Partners associates who do not conform to the SDLC Partners confidentiality rules are subject to disciplinary sanctions that may include dismissal.


Third Parties
We do not transmit any information collected through our Web site to any third party marketers. We offer the opportunity to our Web site users to link to the Web pages of third parties who provide products and services not offered by SDLC Partners. On occasion, laws and regulations may require us to provide information about you and your transactions to government agencies or regulators. In addition, federal and state laws give third parties involved in lawsuits or other legal proceedings the right to obtain records and information from us. We share only the information that we are required or authorized to share.


Security
SDLC Partners utilizes security and encryption technology that is consistent with industry accepted best practices. E-mails sent to SDLC Partners over the Internet from a source other than the SDLC Partners web site may not be secure and since the security is out of our control, we cannot be responsible for their security.


Third Party Sites
Access to third party web sites linked to SDLC Partners Internet web site is at the user's discretion. SDLC Partners is not responsible for the reliability of content found in third party web sites that are linked to the SDLC Partners Internet web site. Additionally, SDLC Partners is not responsible for third party web sites that collect information on parties who visit their web sites through links on the SDLC Partners Internet web site.


Questions and Concerns
If you have any concerns or questions about privacy and confidentiality, please contact us.